Follow these steps to manage your Serve App to its fullest capacity.
Introduction to Serve App
Set Up Your Organization
- Go to Admin Dashboard > Organization
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Add Main Phone
- This phone number is used by the system support team to contact you and is not listed in the Mobile App.
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Add Main Email
- This email address is used by the system support team to contact you and is not listed in the Mobile App.
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Add Accent Color
- The accent color appears on your webpage as well as the Mobile App. It serves as the background for the Mobile App menu and for highlighting buttons. A dark or bold color works best.
- If an accent color is not chosen, it will default to black.
- The color must be entered as a HEX value. For example, the national Serve Day red is #e82c33.
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Add Campuses
- On the Organization page, click the plus icon under the campus list.
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Add Organization Logomark
- This doesn’t appear on the event page and is instead used for internal branding purposes.
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The logo should be in the following format:
- File Type: JPG, PNG, or SVG
- Design: Your church logo with a background color
- File Size: Square (will be cropped to a circle by the system) no smaller than 120x120px
Create an Event
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Go to Admin Dashboard > Events > + New Event (or click the name of the event)
- Most of the Serve Day app configuration is located in the event. See below for best practices for each of the settings.
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Set Up Your Event Logo
- Go to Events > Click the name of your event
- The logo will appear on the webpage as well as in the Mobile App. The logo should be in the following format:
- File Type: PNG or SVG
- Design: Black logo with a transparent background
- Dimensions: Will display at 50 x 50 pixels
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Set Up Your Campaign
- Go to Events > Click the name of your event
- If your church is joining the Serve Day movement, make sure to choose Serve Day 2019 from the Campaign dropdown list.
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Set Up Your Accent Color
- Go to Events > Click the name of your event
- The accent color appears on your webpage as well as the Mobile App. It serves as the background for the Mobile App menu and for highlighting buttons. A dark or bold color works best.
- If an accent color is not chosen, it will default to your organization accent color.
- The color must be entered as a HEX value. For example, the national Serve Day red is #e82c33.
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Set up Your Directory Status
- Go to Events > Click the name of your event
- Status descriptions:
- Active = the directory is open to the public, users can search projects in the app
- Inactive = the directory is hidden from the public, users cannot search projects in the app
Manage/Approve Projects
- Go to Admin Dashboard > Projects > Click the project name
- Review the information
- Change the status to Open to make it appear in the directory
- Click the green checkmark at the bottom to save your changes
- Status descriptions:
- Hidden From Directory = does not show in the directory, counted on reports
- Pending = does not show in the directory, counted on reports
- Open = shows in the directory, counted on reports
- Not Approved = does not show in the directory, not counted on reports
- Did Not Occur = does not show in the directory, not counted on reports
- In Review = does not show in the directory, not counted on reports
Manage Project Roster
- Go to Admin Dashboard > Projects > Click the name of the project > Roster
- A participant can join a project using the Mobile App. Their information will appear in the system for you to manage.
- Invite a co-leader manually by entering an email.
- Status descriptions
- Project Full = shows in the directory, counted on reports, not available for project participants to join through the Mobile App
Create a Story
- Share Your Story is only available through the Mobile App if you are leading or participating in a project.
- The Share Your Story button will appear the start day of the event in the Mobile App.
- Go to Admin Dashboard > Events > Click the name of the event > Stories
- Click the download icon to receive an Excel file of stories collected.
We’d love to hear if you have additional questions. Contact serve@churchofthehighlands.com to connect with our team.